Front of House Team Member/Server
Management of areas concerning customer interaction, service, beverage prep, and food storage.
- Customer Liaison – assist guests in ordering, seating, service, overall experience, and visit satisfaction
- Proficient beverage menu, brunch menu, catering menu, and cake menu knowledge and application
- Proficient knowledge and use of POS system
- Customer money management, phone management, and online order management
- Maintain clean, organized, labeled, and otherwise tidy work stations
- Assist in:
- Pastry labeling, special signs, and menu count
- Putting together and finishing catering and custom orders
- Keeping team informed of order updates, allergies, specifications, etc.
- other duties as assigned
Cake Decorator
- Oversees cake and dessert design elements
- Prep of buttercream and other finishing elements
- Consult with customers regarding product questions and decor requests as needed
- Manage station inventory, prep, regular, and deep clean
- Sense of urgency**
- Fulfill customer catering and special orders in a timely and consistent manner
- Will assist in:
- Kitchen daily tasks such as opening/closing, dishes, regular clean
- Inventory management and Prep list management
- Maintain clean, organized, labeled, and otherwise tidy work stations, cold hold, and dry storage units
- Other duties as assigned